We are committed to safeguarding the privacy of our customers, and we do our best to be transparent about the information we collect from website users. Please review this policy for your peace of mind.
Your Information & How We Use It
When ordering from www.ulslifting.com, you may be required to input the following information:
Your first name and surname
Your billing address
Your email address
Your telephone number
Your preferred delivery address
Your payment details
Additional information - You may also provide us if required – for example, you can let us know company name and/or the telephone number of the site you have given as a delivery address.
All of the details you enter during the purchasing process are collected for the sole purpose of processing and dispatching your order. Additionally, we may contact you after your products have been delivered to ask you to review your experience. You will not be added to any mailing lists without your permission, and we will not send you any correspondence that is not related to your order.
When requesting for quotation via enquiry form - If you choose to contact us using one of the enquiry forms on our website, we will collect the following information:
Your company name
Your email address
Your telephone number
Any other information you choose to supply in the body of your message
This information is collected for the sole purpose of processing and responding to your enquiry. Again, you will not be added to any mailing lists without your permission, and we will not send you any correspondence that is unrelated to your enquiry.
We try to ensure that all personal information we hold is accurate and up to date. We hold this information securely and in accordance with the relevant laws, including the General Data Protection Regulation (GDPR).
We are committed to protecting the payment details that you enter when you place an order or on our website. All payments are processed over a secure (HTTPS) connection. Our payment providers are Sage Pay and PayPal.
If you are a registered account holder (not compulsory) with ULS Ltd. You can make a purchase without creating an account, simply select the ‘Express Checkout’ option at the checkout stage.
If you choose to create a user account, you will be required to enter the following information:
Password of your choice
All of this information is held securely and will not be shared with any unaffiliated third parties. The information you submit during the registration process will only be used for purposes directly related to the management of your account and the processing of any orders you place while logged in.
When you contact ULS or place an order via our website, you will have the option to join the ULS mailing list. Subscribers are sent promotional emails from time to time containing product information, special offers, and other updates from ULS. If you give us permission to add you to our mailing list, we will never share your email with any unaffiliated third party or send you emails that are not relevant to ULS. Subscribers can unsubscribe from our mailing list at any time by clicking the ‘unsubscribe’ link that appears in all of the promotional emails we send.
We take the risk of internet fraud very seriously. If we believe that an order has been placed fraudulently or that our website has been abused in any way, we reserve the right to share any relevant information with third-party fraud prevention companies (including banks) and the police.
Service / Calibration
We regularly update our customers on when their equipment should by serviced or recalibrated. Or if a manufacturer requests a product recall – your information may be kept for this purpose
Why do we contact you regarding the upkeep of your equipment?
You may not be aware but all items that are used for lifting by law needs to have regular inspections or servicing/re-calibration - LOLER
The Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) are set of regulations created under the Health & Safety at Work Act 1974 which came into force in Great Britain on 5 December 1998 and replaced a number of other pieces of legislation which previously covered the use of LIFTING EQUIPMENT. The purpose of the regulations was to reduce the risk of injury from lifting equipment used at work. Areas covered in the regulations include the requirement for lifting equipment to be strong and stable enough for safe use and to be marked to indicate safe working loads; ensuring that any equipment is positioned and installed so as to minimise risks; that the equipment is used safely ensuring that work is planned, organised and performed by a competent person; that equipment is subject to ongoing thorough examination and where appropriate, inspection by competent people.